Website security and privacy policy

Who we are
Covered On Demand is a trading style of Covered Insurance Services Limited who are an appointed representative of 3XD Limited, PO Box 672, Longridge, Preston, PR3 8AD.

They are authorised and regulated by the Financial Conduct Authority (FCA) under registration number 469379. Their authorisation can be confirmed by the FCA at www.fca.org.uk or by calling the FCA on 0800 111 6768.

Covered Insurance Services Limited is registered in England 05119027. Covered Insurance Services Limited will treat all your personal information as private and confidential (even when you are no longer a customer), in accordance with the Data Protection Act 1998.

The information we collect
The information that is collected via the website includes:

1. Any personal details you knowingly provide through forms and email, such as name, address, telephone number, and any other information necessary to provide insurance coverage.

2. All payment transactions are handled through SagePay. For more information on Sage Pay privacy policy please refer to http://www.sagepay.com/security_policy.

3. The only information that is retained from your card is the transaction date and whether the transaction was successful or not. The type of card, card number, expiry date and security code (the three digit number on the back of the card) is not retained.

4. Your Internet Protocol (IP) address - this is a string of numbers unique to your computer.

How we use this information
The details that are collected will be used:

1. To process your order and to provide after sales service.

2. To provide information where demanded by a legally recognised law enforcement agency.

If you would like a copy of the information we hold about you, please write to the Operations Manager, 3XD Limited, PO Box 672, Longridge, Preston, PR3 8AD quoting your policy number. A fee may be payable.

Anti-Fraud and Theft Registers
We pass information to various Anti-Fraud and Theft Registers. The aim is to help us check information provided and to prevent fraudulent claims. When we consider your request for cover, we may search these registers. Under the conditions of this contract of insurance, you must tell us about any incident (such as an accident or theft) whether or not it gives rise to a claim. When you tell us about an incident, we will pass information relating to it to the registers.

Motor Insurance Database
Your policy details will be added to the Motor Insurance Database (MID) run by the Motor Insurers' Bureau (MIB). MID data may be used by the DVLA and the DVANI for the purpose of Electronic Vehicle Licensing and by the police for the purposes of establishing whether a driver's use of the vehicle is likely to be covered by a motor insurance policy and/or for preventing and detecting crime. If you are involved in an accident in the United Kingdom or abroad, other United Kingdom insurer's and the MIB may search the MID to obtain relevant policy information. Persons pursuing a claim in respect of a road traffic accident including citizens of other countries may also obtain relevant information which is held on the MID.
You can find out more about this from us or at www.mib.org.uk

Our Cookie Policy
Cookies are text files containing small amounts of information which are downloaded to your device when you visit a website. Cookies are then sent back to the originating website on each subsequent visit, or to another website that recognises that cookie.

Cookies do lots of different jobs, like letting you navigate between pages efficiently while remembering your preferences, and generally improve your website experience.

We can split cookies into 4 main categories:

Category 1 - Strictly necessary cookies
These cookies are essential in order to enable you to move around the website and use its features, such as accessing secure areas of the website.

* By using our website and online services, you agree that we can place these types of cookies on your device.

Category 2 - Performance cookies
These cookies collect information about how visitors use a website, for instance which pages visitors go to most often, and if they get error messages from web pages. These cookies don't collect information that identifies a visitor. All information these cookies collect is aggregated and therefore anonymous. It is only used to improve how a website works.

We also use Google Analytics to analyse the use of this website. Google Analytics generates statistical and other information about website use by means of cookies, which are stored on users' computers. The information generated relating to our website is used to create reports about the use of the website. Google will store and use this information. Google's privacy policy is available at: http://www.google.com/privacypolicy.html.

* By using our website and online services, you agree that we can place these types of cookies on your device.

Category 3 - Functionality cookies
These cookies allow the website to remember choices and provide enhanced, more personal features. The information these cookies collect may be anonymous and they cannot track your browsing activity on other websites.

* By using our website and online services, you agree that we can place these types of cookies on your device.

Category 4 - Targeting cookies or advertising cookies
We do not use these cookies.

You can find more information about cookies by visiting www.allaboutcookies.org.

Frequently Asked Questions

Want to know more about our flexible insurance solution for learner drivers? We'll tell you everything about it right here.

 

Key facts about the Covered On Demand Insurance policy.

 

Policy Wording

Policy wording for the Covered On Demand Insurance policy.